Privacy Policy

This Privacy Policy explains how ChatSkillOne GmbH collects, uses, and protects your personal data when you access chatskillone.com. Our practices are aligned with the General Data Protection Regulation (GDPR) and Swiss Federal Act on Data Protection (FADP).

1. Data Controller

ChatSkillOne GmbH
Brunnenstrasse 48
8050 Zürich, Switzerland
Email: privacy@chatskillone.com
Phone: +41 44 500 13 27

2. What Data We Collect

• Name and contact details (email, phone)
• Account credentials and usage preferences
• Billing and payment details
• IP address, browser/device information, and activity logs

3. How We Use Your Data

We process your data to:

• Provide access to learning modules and account features
• Send service-related notifications
• Improve our platform and user experience
• Process payments and manage subscriptions
• Ensure legal compliance and security

4. Legal Grounds for Processing

We process data based on your consent, contract performance, legal obligations, or legitimate interests related to platform operation.

5. Data Sharing & Processors

Your data may be processed by third-party providers (e.g., cloud hosting, analytics, payment gateways) under strict data protection agreements. We do not sell personal data.

6. International Transfers

Any data transfers outside Switzerland or the EU are secured by appropriate safeguards, including Standard Contractual Clauses (SCCs).

7. Retention Period

We retain personal data only as long as necessary to fulfill the purposes outlined above. Data may be deleted or anonymized after a period of inactivity or account closure.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability (where applicable)

To exercise any of these rights, email us at privacy@chatskillone.com.

9. Cookies and Tracking

We use essential and analytics cookies to enhance functionality and understand user behavior. For details, refer to our Cookies Policy.

10. Updates

This policy may be updated periodically. The latest version is always available on our website.

Last updated: August 2025